Arise Pharmacy makes it easy to check on a prescription transfer, refill, or delivery request you’ve already submitted. If you need an update, you can look up your request below or contact our team directly.

Checking Your Status

To look up your request, please have the following ready:

• Full Name
• Date of Birth
• Phone Number or Email Used in Your Request
• Request Type (Prescription Transfer, Refill, or Delivery)

If you’re not sure which details you used, contact your nearest Arise Pharmacy location and our team can look up your status directly.

Understanding Your Status

Request Received. Your request has been submitted and is waiting to be reviewed by our pharmacy team.

In Process. Our team is reviewing your request, coordinating with your current pharmacy or provider, or preparing your medication.

Ready for Pickup. Your prescription is ready to be picked up at your selected Arise Pharmacy location.

Out for Delivery. Your eligible order is on its way to the delivery address provided.

Completed. Your request has been fulfilled, either through pickup or delivery.

Need Help?

If your status hasn’t updated or you have questions about timing, our team is happy to help. Contact Arise Pharmacy and a member of our team will follow up with you.

This page is for tracking non-urgent prescription and delivery requests only. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.