Effective Date: 30/07/2026

Arise Pharmacy (“Arise Pharmacy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.

This policy applies to our website and general business information. It does not replace our Notice of Privacy Practices, which specifically describes how we handle your protected health information (PHI) under HIPAA. Where the two documents overlap, our Notice of Privacy Practices governs the handling of your health information.

1. Information We Collect

We may collect the following types of information when you visit our website, submit a form, or contact us:

• Contact information, such as your name, phone number, email address, and mailing address
• Prescription transfer details, such as your current pharmacy name, medication name, and prescription number (if provided)
• Delivery information, such as your delivery address and preferred contact method
• Insurance information, if you choose to share it
• Messages or information you submit through our contact and request forms
• Website usage information, such as pages visited, browser type, and general location, collected automatically through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Process prescription transfer, refill, and delivery requests
• Respond to questions submitted through our contact form
• Coordinate with your current pharmacy or healthcare provider where applicable
• Improve our website and pharmacy services
• Communicate with you about your request or account, when needed
• Comply with legal, regulatory, and pharmacy licensing requirements

3. How We Protect Your Information

Arise Pharmacy uses reasonable administrative, technical, and physical safeguards designed to protect the personal and health information you share with us from unauthorized access, use, or disclosure. While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Your current or previous pharmacy, when necessary to complete a prescription transfer
• Healthcare providers, when coordination is needed for your prescription or care
• Service providers who help us operate our website, delivery, and pharmacy operations, under confidentiality obligations
• Regulators or authorities, when required by law

5. Your Choices & Rights

You may contact us at any time to ask what information we hold about you, request corrections, or ask questions about how your information is used. If your request relates to your protected health information, please refer to the rights described in our Notice of Privacy Practices.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can adjust your browser settings to limit or block cookies, though some website features may not function properly as a result.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children without appropriate consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: [Insert Phone Number]
• Email: [Insert Email Address]
• Mail: Arise Pharmacy, [Insert Mailing Address]