Frequently Asked Questions
Find quick answers about prescriptions, transfers, delivery, locations, and pharmacy support.
Prescription Questions
How do I fill a prescription at Arise Pharmacy?
You can have your provider send your prescription to Arise Pharmacy, visit one of our locations, or contact our team for guidance.
Can Arise Pharmacy help with refills?
Yes. Our team can help with refill support and guide you through available options based on your prescription.
Can I ask questions about my medication?
Yes. Our pharmacy team can help answer general medication-related questions and clarify instructions provided with your prescription.
Prescription Transfer Questions
Can I transfer my prescription from another pharmacy?
Yes. Arise Pharmacy can help you transfer your prescription from another pharmacy.
What information do I need for a prescription transfer?
You may need your name, date of birth, current pharmacy name, current pharmacy phone number, medication name, and prescription number if available.
How long does a prescription transfer take?
Timing may vary depending on the current pharmacy, prescription details, and required information. Our team will help guide you through the process.
Delivery Questions
Does Arise Pharmacy offer delivery?
Yes. Arise Pharmacy offers free delivery across California for eligible prescriptions and pharmacy items.
Is delivery available for every prescription?
Delivery availability may depend on prescription type, eligibility, pharmacy requirements, and location. Contact our team to confirm.
Can I request delivery after transferring my prescription?
Yes. You can ask about delivery options when you request a prescription transfer.
Insurance Questions
Does Arise Pharmacy accept insurance?
Insurance acceptance may vary depending on the plan and pharmacy location. Please contact Arise Pharmacy to confirm your coverage.
Can your team help check my insurance information?
Our team may be able to help review your insurance details and guide you to the next step.
Location & Contact Questions
Where is Arise Pharmacy located?
Visit our Locations page to find the nearest Arise Pharmacy location and contact details.
How do I contact Arise Pharmacy?
You can call your nearest location, submit a contact form, or use the website to request transfer or delivery support.
What should I do in a medical emergency?
If you are experiencing a medical emergency, call 911 or seek immediate medical attention. Do not use the website contact form for urgent or emergency medical needs.
